Privacy & Cookies Policy

Last updated: 05 December 2025

1. Introduction

At Aurex Solutions Ltd (“Aurex”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information.
This Policy explains how we collect, use, and protect data when you visit our website www.aurexsolutions.co.uk or communicate with us.
By using this website, you agree to the practices described below.

2. Company Information

Aurex Solutions Ltd (ASL)
Registered in England & Wales
Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: info@aurexsolutions.co.uk

3. Information We Collect

We may collect the following data:

  • Contact information: name, email address, company name, phone number.

  • Communication records: messages or enquiries sent to us.

  • Technical data: IP address, browser type, device details, and site usage data.

  • Marketing preferences: opt-in choices for updates or news.

4. Lawful Basis for Processing

We process personal data under the lawful bases of:

  • Consent,

  • Contract performance, and

  • Legitimate interest,
    as defined in Article 6 of the UK GDPR.

5. How We Use Your Information

Your data may be used to:

  • Deliver and manage our services.

  • Respond to enquiries and support requests.

  • Maintain business records and client accounts.

  • Improve our website and user experience.

  • Send marketing updates (if you consent).
    We do not sell or rent personal information to any third party.

6. Data Processor Responsibilities

When acting as a data processor on behalf of clients, Aurex Solutions Ltd ensures compliance with data-protection laws and signs Data Processing Agreements where required.

7. Data Sharing and Transfers

We may share information with trusted service providers (e.g., hosting, analytics, payment tools) under strict confidentiality and data-protection agreements.
If data is transferred outside the UK or EEA, we use Standard Contractual Clauses or other approved safeguards.

8. Cookies and Tracking Technologies

a) What Are Cookies?

Cookies are small files stored on your device to help websites function properly and analyse traffic.

b) How We Use Cookies

Our website uses only essential and performance cookies (such as Google Analytics) to:

  • Ensure website functionality, and

  • Measure anonymous traffic and usage patterns.

These cookies do not collect personally identifiable data.

c) Managing Cookies

You can accept or disable cookies via your browser settings.
Disabling cookies may affect certain features of the website.

9. Data Security and Retention

We store personal data on secure servers with encryption and access controls.
Information is kept only as long as necessary for the purposes outlined here or as required by law, after which it is securely deleted or anonymised.

10. Your Rights Under UK GDPR

You have the right to:

  • Access the data we hold about you.

  • Request correction or erasure.

  • Withdraw consent for marketing at any time.

  • File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
    To exercise these rights, contact info@aurexsolutions.co.uk.

11. Limitation of Liability

Aurex Solutions Ltd shall not be liable for any indirect or consequential loss arising from the use of our website or services.
Our total liability will not exceed the amount paid for the relevant service.

12. Updates to This Policy

We may update this Policy periodically to reflect legal or operational changes.
The latest version will always be available on our website with the effective date clearly stated.

13. Contact Us

If you have questions about this Policy or how we handle your data, please contact us at:
📧 info@aurexsolutions.co.uk